Last updated: 28 August 2026

This privacy policy explains how Spice of India collects, uses and protects personal information when you visit https://spiceofindiaash.co.uk/, contact us through the website or submit a table reservation request.

This policy applies specifically to the use of this website. It does not cover personal information collected through unrelated business activities or through websites and services operated by other organisations.

1. Who We Are

This website is operated by:

Spice of India
2 Wharf Road
Aldershot
GU12 5AZ

For privacy related questions or requests, please contact:

Email: info@spiceofindiaash.co.uk
Telephone: 01252 313 638

For the purposes of UK data protection law, Spice of India is the data controller for personal information collected directly through this website.

2. Information We Collect

We may collect the following information when you use the website:

Information you provide to us

When you submit a table reservation request, contact us or communicate with us using the details provided on the website, we may collect:

Your first and last name
Your telephone number
Your email address, if you contact us by email
Your requested reservation date and time
The number of people included in your booking
Any other information you choose to provide in your message or communication

Please avoid including sensitive personal information in a message unless it is necessary for us to deal with your request.

Information collected automatically

When you visit the website, certain technical information may be collected automatically, including:

Your Internet Protocol address
Browser type and version
Device type
Operating system
The pages you visit
The date and time of your visit
The website or source that referred you to our website
Information collected through cookies and similar technologies

This information may be collected through website hosting logs, security systems and analytics tools.

3. How We Use Your Information

We may use personal information collected through the website to:

Respond to enquiries
Receive and manage table reservation requests
Contact you about a reservation
Provide information you have requested
Operate, maintain and improve the website
Understand how visitors use the website
Protect the website against misuse, fraud and security threats
Diagnose technical problems
Comply with legal and regulatory obligations
Establish, exercise or defend legal claims

We will not sell your personal information.

4. Our Lawful Bases

Under UK data protection law, we must have a lawful basis for using personal information.

Depending on the circumstances, we may rely on:

Contract

We may process your information when it is necessary to take steps at your request before providing a service, such as processing a table reservation request.

Legitimate interests

We may process information where it is necessary for our legitimate interests, provided that those interests do not override your rights. These interests include:

Responding to enquiries
Managing reservations
Operating and improving the website
Maintaining website security
Preventing fraud and misuse
Keeping appropriate records of communications

Consent

We rely on your consent where required, including for the use of nonessential cookies and similar technologies. You may withdraw your consent at any time through the cookie settings available on the website.

Legal obligation

We may process personal information where this is necessary to comply with a legal or regulatory obligation.

5. Table Reservation Requests

The website includes a form that allows you to request a table reservation.

Submitting the form does not necessarily mean that your reservation has been confirmed. We may use the contact information you provide to confirm the reservation, request further details or notify you if the requested time is unavailable.

The information submitted through the form may be sent to us by email and stored within the website or its form management system.

6. Online Orders and External Websites

The website provides a link to an external online ordering service at https://spiceofindiaash.com/.

When you follow this link, you leave this website. Any personal information you provide while placing an online order is collected and processed through that external website or its service providers. Its own privacy policy and terms will apply.

We encourage you to read the privacy information displayed on the ordering website before providing personal information or making a payment.

The website may also contain links to other external websites. We are not responsible for the privacy practices, security or content of websites operated by other organisations.

7. Cookies

Cookies are small text files placed on your device when you visit a website. They may be used to make the website function, remember preferences, improve security and understand how visitors use the website.

The website may use:

Strictly necessary cookies

These cookies are required for the website to operate correctly or to provide a feature you have requested. They may include cookies used for security, website administration, form functionality and recording your cookie preferences.

Strictly necessary cookies do not normally require consent.

Analytics cookies

These cookies help us understand how visitors use the website, such as which pages are visited and how visitors found the website. Where these cookies are used, they should only be activated after you have provided consent.

Functionality cookies

These cookies may remember choices you make and provide enhanced website features. Where legally required, they will only be used with your consent.

Third party cookies

Some website features or embedded content may be provided by third parties. These providers may place cookies or collect information when you interact with their content. Nonessential third party cookies should only be activated after you have provided consent.

You can accept, reject or manage nonessential cookies using the cookie consent banner or cookie settings available on the website. You can also control cookies through your browser settings, although blocking strictly necessary cookies may affect how the website functions.

Consent should be as easy to withdraw as it is to provide. You can revisit the website’s cookie settings at any time to change your preferences.

8. Who We Share Information With

We may share personal information with trusted service providers where this is necessary to operate and protect the website. These may include:

Website hosting providers
Website developers and maintenance providers
Form and email service providers
Security, backup and technical support providers
Analytics providers, where you have consented to analytics cookies
Professional advisers, such as legal or accounting advisers
Government authorities, regulators or law enforcement bodies where required by law

These organisations may act as data processors on our behalf or, in some circumstances, as independent data controllers.

We only share the information reasonably necessary for the relevant purpose and expect service providers processing information on our behalf to protect it appropriately.

9. International Transfers

Some website service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place. These may include:

Transfers to countries recognised by the UK Government as providing an adequate level of protection
The use of approved contractual protections, such as the UK International Data Transfer Agreement or an approved UK Addendum
Another safeguard permitted under UK data protection law

You may contact us if you would like more information about the safeguards used for an international transfer involving your personal information.

10. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Reservation and enquiry information will normally be retained for as long as necessary to deal with the request and maintain appropriate administrative records. Information may be kept for longer where required for legal, accounting, fraud prevention or dispute resolution purposes.

Technical logs and cookie information are retained according to the settings and retention periods used by the relevant website, hosting, security or analytics service.

When information is no longer required, it will be securely deleted or anonymised.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

These measures may include secure website hosting, access controls, software updates, backups, security monitoring and encryption where appropriate.

However, no website or method of electronic communication can be guaranteed to be completely secure. You provide information through the internet at your own risk.

12. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Ask us to restrict how we use your information
Object to certain uses of your personal information
Ask us to transfer information you provided to another organisation
Withdraw your consent at any time where processing is based on consent
Complain to the Information Commissioner’s Office

These rights are not absolute and may not apply in every situation.

To exercise a right, please email info@spiceofindiaash.co.uk. We may need to request information to confirm your identity before responding.

We will normally respond within one month, as required by applicable data protection law.

Your right to object

You have the right to object where we process your personal information on the basis of legitimate interests. You also have an absolute right to object to the use of your personal information for direct marketing.

13. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint/

14. Children’s Information

This website is intended for a general audience and is not designed to collect personal information directly from children.

If you believe that a child has provided personal information through the website without appropriate permission, please contact us so that we can review and, where appropriate, delete the information.

15. Changes to This Policy

We may update this privacy policy to reflect changes to the website, the services used on it or applicable data protection law.

The latest version will be published on this page and the date at the top of the policy will be updated. We encourage you to review this policy periodically.

16. Contact Us

If you have a question about this policy or how personal information collected through the website is handled, please contact: